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Alerts and notifications
What KeepSafe tells you about, and how to choose where you hear it.
Alerts tell you when something needs you. Each one says what happened, where, and how serious it is.
What raises an alert
| Alert | When |
|---|---|
| Quota near limit | A provider quota is close to running out |
| Provider sync failing | Checks against a provider have failed several times in a row |
| Provider degraded | A provider reports a problem with your account |
| Provider suspended | A provider has suspended your account |
| Credential expiring | A key is close to its expiry date |
| Rotation due | A key has passed its rotation interval |
| Usage spike | Today’s usage is far above the recent average |
| Unusual access | A credential was opened from a new location |
| New sign-in location | Your account was signed in to from another country |
| Monitor down | A monitor failed as often as you allowed |
| Monitor slow | A monitor is answering more slowly than your threshold |
Severity
Alerts are low, medium, high or critical. Some grow more serious over time, such as a key that gets closer to expiring.
One alert per problem
If the same problem happens again, KeepSafe updates the existing alert instead of adding another. When the problem goes away, the alert resolves on its own.
Working through alerts
Mark alerts as read, dismiss the ones you have handled, or select several at once. Filters by severity, category and status help on busy days.
Choosing what you hear about
Open Settings → Notifications to choose which alerts you want and whether each one should send a push notification. You can also set your own warning and critical levels for cost.
Push notifications
Push notifications reach you when KeepSafe is closed. Allow them on each device you use; you can see and remove registered devices from the same page.