Questions and answers

Can KeepSafe staff read my keys?

No. Our team has no standing access to your vault. If you ever need help recovering access, any access is limited in time, needs your consent, and shows up in your history.

What happens if I forget my reveal PIN?

You can set a new one from Settings → Security after confirming who you are. Your stored keys are not affected.

Does KeepSafe change anything in my provider accounts?

No. Connecting a provider lets KeepSafe read usage, quota and health. It does not create, change or revoke keys on your behalf.

Which languages does KeepSafe support?

English, German, Spanish, French, Hindi, Japanese, Korean, Russian, Chinese and Arabic. Change it any time from the language menu.

Can I use KeepSafe on my phone?

Yes. KeepSafe works in any modern browser and adapts to small screens. Push notifications work on devices whose browser supports them.

How do I delete my account?

Open Settings → Account and choose to delete your account. Your credentials, connections, monitors and history are removed with it.

I found a security issue. Who do I tell?

Please see our responsible disclosure page.